Return & Refund Policy

Return & Refund Policy

Thank you for shopping with GZ-KJM.

Return Window
We accept return requests within 30 days of delivery. To be eligible for a return, the item must be unused, in its original condition, and in the original packaging.

How to Request a Return
Please contact us at shhs9446@hotmail.com with your order number and the email address used at checkout.

Damaged or Incorrect Items
If your item arrives damaged, defective, or incorrect, please contact us within 7 days of delivery with photos of the product and packaging.

Refunds
Once your return is received and inspected, we will notify you by email. If approved, your refund will be processed to your original payment method.

Return Shipping
Customers are responsible for return shipping costs unless the item is defective, damaged, or incorrect.

Contact
For return or refund questions, please contact us at shhs9446@hotmail.com.